Crestron True Blue Tech Support and Dealer Program Incentives Receive Top Honors from CE Pro Quest for Quality Awards
Crestron was recognized by custom electronics professionals for providing the best technical support services and dealer program incentives in the custom electronics industry. The second annual CE Pro Quest for Quality Awards honored manufacturers and distributors for excellence in customer service. Crestron proudly accepted Platinum first place honors in both categories.
“It is an honor to be named by the industry for the best support. We have an extremely dedicated team that comes to work every day, ready and willing to do whatever it takes to resolve our customer’s issues,” said Glenn Pernick, Crestron Director of Technical Support. “We didn’t win this alone. We share this award with our dealers who go above and beyond everyday to ensure their customers have a positive experience with Crestron.”
Winners were selected based upon results of a readership survey conducted by CE Pro magazine. Surveys containing open-ended questions asked CE Pro readers to evaluate the quality of customer service of industry manufacturers and distributors. CE Pro is the leading publication for the custom electronics industry and the custom installer community.
“We put a major emphasis on providing the best technical support and programs to our dealers,” said Sean Goldstein, Crestron VP of Marketing. “Our programs, services and sales tools ensure that our dealers receive the best possible support so they can complete more projects, be more profitable, and more successful.
Crestron True Blue technical support provides the industry’s most comprehensive and personalized support. From online and email assistance to 24X7X365 internal help desk availability and global on-site field support, Crestron’s three-tier coverage provides expert help for every situation. Regionally and across the globe, complete access to Crestron engineers and pre- and post-sales support specialists provides an extensive range of technical resources for rapid issue resolution anywhere in the world.
It’s no surprise that Crestron won for its dealer program incentives. Crestron offers the best programs and tools to support dealers, including the Crestron Partner Rewards Program (PRP), equipment trade-in programs, a dealer-only website and free training. “Our dealers and partners make it happen every day, and it is our responsibility to give them the resources they need to continue growing,” added Goldstein.
To learn more about the CE Pro Quest for Quality Award winners, please visit: www.cepro.com.
To get all the latest news, information and product updates subscribe to our RSS feed, “Like” us on Facebook® and follow us on Twitter®.
For more than 40 years Crestron has been the world’s leading manufacturer of advanced control and automation systems, innovating technology and reinventing the way people live and work. Providing integrated solutions to control audio, video, lighting, computer, IP and environmental systems, Crestron streamlines technology, improving the quality of life for people in corporate conference rooms, hotels, classrooms, auditoriums, and in their homes. Crestron’s leadership stems from its dedicated people who are committed to providing the best products, programs and services in the industry. In addition to its World Headquarters in Rockleigh, New Jersey, Crestron has sales and support offices throughout the U.S., Canada, Europe, Asia, Latin America and Australia. Discover the world of Crestron by visiting www.crestron.com.
Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.